This item is one of several annual technology maintenance appropriations that are submitted for advanced approval at the beginning of each fiscal year so that invoices may be paid in a timely manner when they are received.
This item is to approve the annual maintenance payment on the City’s Incode software.
The Incode software is currently used by the City’s Municipal Court to manage court operations. The software was previously used for financials and utility billing but was retired for those purposes in 2020 after the implementation of the Workday Cloud Enterprise Resource Planning (ERP). After retirement of the financials and utility billing functions, the cost of the software reduced by over 50%.