Item Coversheet

City of Georgetown, Texas
City Council Regular Meeting
September 28, 2021

SUBJECT:
Consideration and possible action to approve an appropriation of $190,000.00 to Superion, LLC for annual software maintenance expenses for the Superion CAD/RMS system (Public Safety Computer Aided Dispatch System) -- Chris Bryce, IT Director
ITEM SUMMARY:

This item is one of several annual technology maintenance appropriations that are submitted for advanced approval at the beginning of each fiscal year so that invoices may be paid in a timely manner when they are received.

 

The Superion OneSolution is enterprise-class software that provides a computer-aided dispatch (CAD) and records management system (RMS) software system used by the City’s mission-critical 911/emergency service dispatch operations.  Maintenance covers software updates and fixes, as well as ongoing software support.

FINANCIAL IMPACT:

All items were budgeted during the FY 2022 budget process. Expenses in the amount of $190,000 will be recorded in IT – Software Maintenance Subscriptions and Support Services.

SUBMITTED BY:
Abbie Ackerman for Chris Bryce
ATTACHMENTS:
Description
Cover Sheet Superion, LLC