This item is one of several annual technology maintenance appropriations that are submitted for advanced approval at the beginning of each fiscal year so that invoices may be paid in a timely manner when they are received.
Elster provides the City’s advanced metering infrastructure (AMI) software, allowing the City to remotely collect utility meter readings. Renewal of the contract is necessary to maintain current updates and support for the AMI software system. This software is considered mission critical.
Maintenance costs for this product are based on the number of utility meters being managed by the software.